Warranty Policy
Global IT Solutions
Location:- Main Road, in front of Aahar Kendra, District – Nayagarh, Pin – 752069, State – Odisha
Website:- https://bharosha.com/
At Global IT Solutions, we are committed to providing high-quality products and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions under which we offer warranties on our products.
1. Warranty Coverage
Duration:- Our products are covered by a warranty period of 12 months from the date of purchase unless otherwise specified.
Scope:- The warranty covers defects in materials and workmanship under normal use.
2. Warranty Exclusions
Physical Damage:-The warranty does not cover damage caused by accident, misuse, abuse, or unauthorized modifications.
Consumable Parts:- Items such as batteries, cables, and other consumable parts are not covered under warranty.
Third-Party Products: Products manufactured by third parties and not by Global IT Solutions may have different warranty terms provided by the manufacturer.
3. Warranty Claim Process
If you encounter an issue with your product, please contact to Authorized Service Center
Warranty Claim by It self to the Authorised Service Center.
Provide Details:- You will need to provide proof of purchase, a description of the issue, and any relevant photos or videos.
Evaluation:- Our team will evaluate your claim and determine if the product is eligible for warranty service.
4. Warranty Service Options
Repair:- If the product is found to be defective, we will repair it at no additional cost.
Replacement:- If a repair is not possible, we will replace the product with a new or refurbished unit of equal or greater value.
Refund:- In certain cases, at our discretion, we may issue a refund instead of a repair or replacement.
5. Shipping Costs
Customer Responsibility:- Customers are responsible for the cost of shipping the product to our service center for warranty evaluation.
Return Shipping:- If the warranty claim is approved, we will cover the cost of return shipping for the repaired or replacement product.
6. Limitation of Liability
No Consequential Damages:- Global IT Solutions is not liable for any incidental or consequential damages arising from the use of or inability to use our products.
Maximum Liability:- Our maximum liability under this warranty is limited to the original purchase price of the product.
7. Extended Warranty
Availability:- Extended warranties may be available for purchase on select products. Please check the product page for details.
Terms:- Extended warranties are subject to the same terms and conditions as our standard warranty, with an extended coverage period.
8. Contact Us
If you have any questions or need assistance with a warranty claim, please contact us at:
Email:- support@bharosha.com
Address:- Main Road, in front of Aahar Kendra, District – Nayagarh, Pin – 752069, State – Odisha
Thank you for choosing Global IT Solutions. We are dedicated to ensuring your satisfaction and providing quality products that you can rely on.
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**Note:** This Warranty Policy is subject to change without notice. Please review it periodically for any updates.