Cancellations Policy
Global IT Solutions
Location: – Main Road, in front of Aahar Kendra, District – Nayagarh, Pin – 752069, State – Odisha
Website:- https://bharosha.com/
At Global IT Solutions, we understand that circumstances may change, and you may need to cancel your order. This Cancellations Policy outlines the terms and conditions for order cancellations.
1. Cancellation Eligibility
Before Shipping:- Orders can be cancelled at any time before they have been shipped.
After Shipping:- Once an order has been shipped, it cannot be cancelled. You may return the item according to our Refund Policy once you receive it.
2. How to Cancel an Order
Contact Us:- To cancel an order, please contact our customer service team as soon as possible at [support@shop.gitsngr.com](mail to:support@shop.gitsngr.com) or [your phone number].
Order Details:- Provide your order number, the reason for cancellation, and any other relevant details.
3. Refund Process
Before Shipment:- If your order is cancelled before it has been shipped, we will process a full refund to your original payment method within 5-7 business days.
After Shipment:- If you cancel your order after it has been shipped (by refusing delivery or by returning the item), the refund will be processed according to our Refund Policy, and you may be responsible for return shipping costs.
4. Non-Cancellable Orders
Customized Products:- Orders for customized or personalized products cannot be cancelled once production has started.
Digital Goods:- Orders for digital goods, such as software downloads, cannot be cancelled once the product has been delivered electronically.
5. Partial Cancellations
Multiple Items:- If you wish to cancel part of an order that includes multiple items, please specify which items you would like to cancel.
Refunds for Partial Cancellations:- Refunds for partially cancelled orders will be processed for the cancelled items only.
6. Order Modifications
Changing an Order:- If you need to modify your order (e.g., change the shipping address or update the quantity), please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
7. Contact Us
If you have any questions or need assistance with cancelling an order, please contact us at:
Email:- support@bharosha.com
Address:- Main Road, in front of Aahar Kendra, District – Nayagarh, Pin – 752069, State – Odisha
Thank you for shopping with Global IT Solutions. We appreciate your business and are committed to providing you with the best service possible.
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**Note:** This Cancellations Policy is subject to change without notice. Please review it periodically for any updates